This product (hardware) has been discontinued and is therefore at the end of its product cycle (EoL).
The instruction manual in PDF format can be downloaded HERE.
The overview of the interfaces and controls in PDF format can be downloaded HERE.
Uplink SERA | |
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Switched off |
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Initialization |
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Connected in standby mode |
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Connected |
Status-LED | |
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Normal operation |
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No connection to the Internet |
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Cannot obtain an IP address |
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Standard gateway not accessible |
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DNS server not accessible |
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No connection to HOOC Cloud |
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General error |
Follow the instructions below to connect your computer to the HOOC gateway:
There are two ways to start the configuration mode:
Activation method | Instructions |
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local | Press the reset button on the device briefly (1sec). |
from remote | The activation code to start the configuration mode can be generated remotely using the HOOC ClientApp. In the menu Secure Remote Access the action Open configuration page can be activated. Afterwards, the activation code can be copied and used on the device status page. |
If there were problems with the IP address configuration and the device status page is no longer displayed, it can also be reached via the URL 172.17.17.17. With this type of connection, make sure that your PC is in the same IP subnet (e.g. configuration network adapter: IP address 172.17.17.16 / subnet mask 255.255.255.0).
If there are problems with the configuration, the HOOC gateway can be reset to the factory settings. After switching on the device, the factory settings can be restored by pressing the reset button for 15 seconds.