Yes, by selecting the rule’s data source HOOC Connect and comparing it with greater value 0 using the filter Number of connections.
Yes, by selecting the rule’s data source HOOC Connect and comparing it with OFFLINE using the filter Average time (e.g. Last 15min).
Yes, by first monitoring the device using Secure Remote Control. Afterwards for an alarm rule, select the data source Data point and compare it with null using the filter mean value of time (e.g. last 15min).
Currently, only the HOOC apps for mobile devices support push notifications.
Navigate to the alarm settings in the management portal. By clicking on the icon, an alarm rule can be tested. After selecting an existing Notification Center, the result of the test will be forwarded to the corresponding Notification Center. If a rule entered in the Notification Center now applies to the desired recipient, the recipient will be informed via the defined notification channels.
Push notifications are only displayed as such when the HOOC app is in the background.
If you do not receive any push messages, you can check the following points:
If the above is checked and you still can’t receive push messages, we recommend uninstalling and reinstalling the HOOC app. After installation, log in and enable the Receive push notifications option in the More menu
First check whether you generally receive push notifications. If this is the case, make sure that a rule set up in the personal Notification Center applies to the corresponding alarm rule.
The following additional settings may be necessary for certain Huawei cell phones:
In case conditions such as Last 60min were selected in the query, the average value over the period is calculated. If such a value has decimal fractional digits, the result is automatically FALSE.
The bit operations are executed only if the query result is an integer.